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NEXUS Card Renewal - Renewal Procedure

The NEXUS card renewal process is the same as for first time applicants if your personal information has changed in the last 5 years. Once your Renewal Application Eligibility has been approved by Customs & Border Protection, if your personal data  i.e passport, drivers license, address and employment history has not changed since you first enrolled for the NEXUS program then you will not need to attend an interview as the renewal process is faster.

You must attend an interview at a NEXUS Interview Center in the exact same manner as the first time you applied for the NEXUS program if any of your personal data has changed in the last 5 years. A List of NEXUS Interview Centers can be found here or by clicking the NEXUS logo above which provides information of NEXUS Interview Locations closest to you.

NEXUS Support Services will double check your renewal application and clarify any missing information before it is submitted for final certification to  Customs and Border Protection of both the United States & Canada. All applications must be approved by the relevant departments of both the United States & Canada to qualify for the issue of a Nexus Card Renewal. The online renewal process makes this much simpler and saves time and delays that is usually associated with paper applications to the NEXUS Program.

How to Apply?

Download the simplified application form for the NEXUS pass program.

	Step 1: Download the NEXUS application by clicking on the “Download Application” button above. Click on the
	"Submit Enrollment Registration" button to complete payment of the Immigration TS - Nexus Support Service fee through PayPal.
	Step 2: Follow the Application Download Link on PayPal checkout and “Download Application”
	Step 3: Complete the form data and save it to your Desktop or print it and write by hand.
	Step 4 : Send the completed NEXUS form and supporting documents to us using e-mail or fax. The supporting documents
	are: passport, driver’s license and permanent resident card if applicable. Our e-mail is: info@nexus-card.ca
	The fax number is: 1-206-666-4411
	Step 5: On receipt of your NEXUS application form, your data and documents will be carefully reviewed and submitted to the
	US Customs and Border Protection Agency for background and law enforcement checks.
	Step 6: Immigration TS - Nexus Support Service contact you with your completed Trusted Traveler profile so that you can check for
	status changes with your application. If your application is Conditionally Approved, you can set an appointment for an interview with the
	US Customs and Border Protection Agency.

All applicants including child and infant NEXUS applicants must apply for an individual NEXUS card.

Inaccurate or incomplete NEXUS pass application forms are automatically denied access to the NEXUS cards program!

NEXUS Pass Service Options

We receive thousands of applications every week. If you would like us to prioritize your paperwork, please use the Premium Service and we will ensure that your information is submitted to CBP with a priority over the regular applicants. It may take between 1 and 3 months to receive a decision on your eligibility as a Trusted Traveler. Once you receive a decision you must book and attend a compulsory interview in order to complete the process.

If you are “Conditionally Approved” you must attend a compulsory interview at a NEXUS enrollment center of your choice. Interview dates are subject to Customs and Border Protection (CBP) wait times and vary between enrollment centers.

NEXUS Pass Requirements

You must meet the NEXUS program requirements in order to qualify for a Nexus card. Applicants may not qualify for participation in the NEXUS program if they:

	Have pending criminal charges to include outstanding warrants, or have been convicted of any criminal offense;
	Have been found in violation of any immigration, customs, or agriculture regulations or laws in any country;
	Are inadmissible to the United States under immigration regulation, including applicants with parole documentation and approved waivers of
	inadmissibility or ;
	Are subjects of an ongoing investigation by any state, local law enforcement or federal agency;
	Cannot satisfy CBP officers of their low risk status or meet other program requirements;

NEXUS Pass Cost

*(children under 18 are exempt from all fees)

If you are familiar with the CBP system and wish to apply directly with them, you can do by clicking the CBP link below. All Nexus Support Service fees must be paid via PayPal – your application cannot be processed unless you have made a PayPal transaction to Immigration TS. Government certification fees will be paid using the credit card included on your application form. Government fees are non-refundable. NSS fees are non-refundable once you receive your Trusted Traveler profile information.

Our Service

We will help you to obtain your NEXUS Card. Our dedicated staff is well-informed of all the latest updates in government systems and policies, well-trained in all aspects of the application process, and are able to trouble-shoot and rectify any glitches in your application.

	We will make sure all your documents are correctly in order.
	We will create and correctly configure your trusted traveler profile. with the NEXUS program.
	We make sure that your application data is thoroughly reviewed prior to submission.
	We are only an e-mail away to answer any support questions.
	We will assist you with the profile configuration and scheduling of your interview appointment.
	We keep track of all your log-in information, application documents, and supporting documents.
	We advise you if you’re missing any documents required by the NEXUS program (passports, birth certificates or citizenship cards)
	We deal with the governments NEXUS Program on your behalf.
	We troubleshoot all application issues and questions in a fast and efficient manner.

Terms and Conditions

Please refer to our terms & conditions before purchasing Immigration TS - Nexus Support Service. By clicking the application link and paying the PayPal fees, you are agreeing to purchase an online application support and configuration pack service from Immigration TS. Immigration TS - Nexus Support Service (NSS) is not a US government agency or related to any US government agency. Immigration TS - NSS is not involved in the processing of your NEXUS application approval decision through trusted traveler program. The PayPal fee you are agreeing to is the fee for Immigration TS - Nexus Support Services as a private incorporated company. There may be additional government certification fees to pay for the services you are requesting – these fees are explained on this webpage and within the application form disclaimer or when you click the ‘Agree&Certify’ button. We issue refunds under specific conditions. Check the refunds page for more details. Please email us at info@nexus-card.ca with your refund request. Immigration TS  is not accountable for any information given in the application, nor are we liable for any omissions or errors except where an error differs from the data that you submit to us. The maximum liability for any circumstance will not exceed the purchase price of the Immigration TS - Nexus Support Service.